Terms & Conditions
Registration/Attendance and Collection
On arrival at either Club your child/young person’s attendance must be registered. If for any
your child/young person is not going to be at the Club for a booked session, please inform
the manager or playworker on the mobile telephone number 07834 958698 or 07956
970519 a week in advance.
To collect your child/young person, you will need to be at the KS2 playground gate at 6.30pm
prompt. A member of staff will open the gates. Walk up the playground and wait by the last
door where a member of staff will bring your child/young person. If you have to collect your
child/young person earlier, please call one of the numbers given above.
Your child/young person is only permitted to leave the club with a ‘named contact’ (as
disclosed by you on the registration form). If an unauthorised person arrives to collect your
child/young person, they will not be permitted to leave until we have made contact with you
or one of the ‘named contacts’. No child/young person under the age of 16 is permitted to
collect your child/young person unless we have written permission from you, the
parents/carers.
Your child/young person must be collected by 6.30pm prompt, when the Club closes. A late
collection fee of £10 will be payable if your child/young person is collected after 6.30pm and
before 7.00pm. After that time the cost will be £10 for every 15 minutes, or part thereof.
These charges reflect the costs incurred to keep the school open and staffed. You will be
asked to sign a late collection sheet. This charge may apply even if a phone call notifying the
club of late arrival has been made. Persistent lateness may result in your child/young person
losing their place at the Club. Persistent lateness is deemed as 3 times during a month.
Change of Sessions
If, at any stage, you intend to give up any sessions, or your child/young person’s place at
Active Play, we require at least one weeks’ notice and confirmation of the date of the change
in writing via email. Please also be aware that once we have received your email, we will be
offering the place to other child/young person on our waiting list!
Fees and Payments
The Club recognises that childcare can be costly, so we encourage eligible parents or carers
to claim ‘Direct Payment’ which can be used to pay towards these sessions at Active Play.
Fees are payable at least a week in advance. Your child/young person will not be admitted
otherwise. We do not accept cash at the club. Payments may be made by debit cards on our
online portal or by Bank Transfer. Your child/young person’s name must be used as reference
when paying by Bank Transfer.
Policies and Procedures
The Active Play Club is run by Jesse’s Place Foundation CIC. To ensure the safety, protection
and provide the best possible care for your child/young person the Club will adhere to
policies and procedures written by the Foundation. These are available for you to view at
any time on our website and includes: Safeguarding, Behaviour, Health & Safety, Equality
and Discrimination, Uncollected Children/Young Person’s and Complaints.
General
1. Allocation of places will be made on a first come first served basis.
2. We operate a waiting list policy for children/young people wishing to join the club
once it is full.
3. Please ensure that your child/young person wears the appropriate clothing and
shoes for the weather.
4. All clothing should be clearly marked with the child/young person’s name.
5. It is recommended that children/young persons do not bring personal belongings to
the club, e.g. toys, electronic games unless prearranged with a member of staff. The
club will not accept liability for any loss or damage to such items.
6. Your child/young person can bring a snack and a drink in a clearly labelled lunch
pack. This must not contain nuts.
7. Jesse’s Place will not tolerate any form of abuse or violent behaviour towards its
staff, volunteers or children/young people.
8. Use of mobile phones is not permitted on the premises.
9. Jesse’s Place has a Behaviour/Bullying Policy, details of which can be obtained from
our website. Please note that persistent inappropriate behaviour and/or bullying
may result in your child/young person’s place at the Club being jeopardised.